Aubri Martin
Denver,PA
Summary
Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance front desk efficiency and streamline appointment scheduling. Skilled in team collaboration and administrative tasks, ensuring a welcoming atmosphere while maintaining compliance with privacy regulations. Committed to delivering exceptional service and fostering positive patient experiences.
Overview
5
5
years of professional experience
Work History
Cashier
Ace Hardware
New Holland, PA
01.2021 - 10.2021
- Process customer transactions accurately and efficiently at point of sale.
- Maintain clean and organized checkout area to enhance customer experience.
- Provide product recommendations based on customer needs and preferences.
- Assist in inventory management by restocking shelves and tracking stock levels.
Cook/Busser
White Horse Luncheonette
Gap, PA
10.2021 - 03.2023
- Prepared and cooked menu items according to established recipes and portion standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Assisted in inventory management by monitoring stock levels and conducting regular counts.
- Collaborated with team members to streamline meal preparation processes for efficiency.
Dining Room Server/Kitchen Aid
Zerbe Sisters Retirement Home
Narvon, PA
03.2023 - 09.2023
- Delivered exceptional dining service to residents, ensuring satisfaction and comfort during meals.
- Assisted in meal preparation and presentation, adhering to dietary restrictions and preferences of residents.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere for residents and guests.
- Collaborated with kitchen staff to streamline service flow, enhancing overall dining experience for residents.
Front Desk Receptionist
Garden Spot Dental Care
New Holland, PA
09.2023 - 11.2025
- Greeted patients and visitors, creating a welcoming atmosphere for all.
- Managed appointment scheduling, optimizing front desk efficiency and reducing wait times.
- Processed patient intake forms accurately, ensuring compliance with privacy regulations.
- Answered multi-line phone system, addressing inquiries and directing calls effectively.
- Coordinated communication between dental staff and patients to streamline operations.
- Maintained organized front desk area, enhancing overall clinic presentation and professionalism.
- Assisted with billing inquiries, facilitating smooth payment processes for patients.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected payments, processed transactions and updated relevant records.
Education
High School Diploma -
Homeschooled
New Holland, PASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Team collaboration
- Appointment scheduling
- Administrative skills
- Hospitality services
- Front office management
Timeline
Front Desk Receptionist
Garden Spot Dental Care
09.2023 - 11.2025
Dining Room Server/Kitchen Aid
Zerbe Sisters Retirement Home
03.2023 - 09.2023
Cook/Busser
White Horse Luncheonette
10.2021 - 03.2023
Cashier
Ace Hardware
01.2021 - 10.2021
High School Diploma -
Homeschooled