Aubrie Fabela
Pueblo,Colorado
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walmart
2730 S Prairie Ave
09.2023 - Current
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Customer Service and Sales Associate
AT&T
Remote
05.2022 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged in friendly conversation with customer to better uncover individual needs.
Customer Service Representative
Walmart
2730 S Prairie Ave
09.2019 - 05.2022
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Global EDU
05.2019
Skills
- Regulatory Compliance
- Attention to Detail
- Workflow Optimization
- Processing Payments
- Patient Confidentiality
- Excellent communication
- Sales Development
- Fraud Detection
- POS System Operation
Timeline
Pharmacy Technician
Walmart
09.2023 - Current
Customer Service and Sales Associate
AT&T
05.2022 - 07.2023
Customer Service Representative
Walmart
09.2019 - 05.2022
High School Diploma -
Global EDU