Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Server
Stonewood Grill & Tavern
04.2023 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Keke's Breakfast Cafe
01.2023 - 06.2023
Streamlined order-taking process for faster service and increased table turnover rate.
Assisted in training new servers, sharing best practices for excellent customer service.
Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
Brand Ambassador
American Eagle Outfitters, Inc
06.2021 - 04.2022
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Science - Interior Design Technology
Daytona State College
Daytona Beach, FL
12.2024
High School Diploma -
Trinity Christian Academy
Mocksville, NC
05.2020
Skills
Food Handling
Guest Relations
Sales Development
Product Sales
Order Processing
Cash Handling
Sales Trends
Stocking and Receiving
Problem-Solving Skills
Timeline
Server
Stonewood Grill & Tavern
04.2023 - Current
Server
Keke's Breakfast Cafe
01.2023 - 06.2023
Brand Ambassador
American Eagle Outfitters, Inc
06.2021 - 04.2022
Associate of Science - Interior Design Technology
Daytona State College
High School Diploma -
Trinity Christian Academy
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