Aubrieana DeFehr
Prairie Du Chien,WI
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Highly skilled Front End Associate with experience in customer service, cash handling, and problem-solving. Known for providing top-notch service that enhances customer satisfaction and drives business success. Proven ability to handle fast-paced environments, maintain operational standards, and communicate effectively with diverse groups. Impact made in past roles includes improved efficiency of front-end operations and consistently high customer satisfaction scores.
Overview
4
4
years of professional experience
Work History
Line Cook
The Winnie
Prairie Du Chien, WI
07.2024 - 10.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Ensured that all dishes were prepared according to recipe specifications.
Front End Associate
Walmart
Suisun, California
07.2022 - 01.2023
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Stocked shelves with new inventory according to established guidelines.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Consistently met all performance goals set by management.
- Ensured compliance with all safety policies and procedures.
- Maintained clean and clutter-free front-end area.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Re-stocked check-out line and end-cap displays with new merchandise.
Drive-Thru Cashier
McDonald's
Suisun, CA
04.2021 - 12.2021
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Received payment from customers and made change as needed.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
Education
High School Diploma -
Sem Yeto Continuation
Fairfield, CA05-2023
Skills
- Food presentation
- Ingredient inspection
- Portioning
- Recipe preparation
- Prep work
- Highly motivated
- Cleaning and organization
- Active listener
- Time management
- Attention to detail
- Reliable and trustworthy
- Customer service
- Effective prioritization
- Team coordination
Timeline
Line Cook
The Winnie
07.2024 - 10.2024
Front End Associate
Walmart
07.2022 - 01.2023
Drive-Thru Cashier
McDonald's
04.2021 - 12.2021
High School Diploma -
Sem Yeto Continuation