Audra Bryson
Woodbury,TN
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery. Working with ADP doing payroll and working with Quickbooks to input receipts and reconcile bank statements.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Webb Aesthetic Plastic Surgery
Murfreesboro, TN
06.2016 - Current
- Educated patients about medications, procedures and physician's instructions.
- Registered new patients into practice management software program accurately entering demographic information.
- Provided assistance to medical staff in performing minor surgical procedures.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Handled general office duties to support administrative staff during peak hours.
- Supported administrative staff by processing payments.
- Scheduled appointments for patients via phone and in person.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Positioned patients properly during examination or treatment for comfort and safety.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Inspected equipment to ensure proper working order prior to use on patients.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Worked with Quickbooks to enter receipts and reconcile bank statements
- Did payroll with ADP
Medical Assistant/Receptionist
Tennessee Pediatrics
Murfreesboro, TN
09.2004 - 09.2009
- Answered incoming calls, scheduled appointments, and provided general information to callers.
- Provided assistance to clinicians during exams when needed.
- Interviewed patients to complete case histories and intake forms.
- Called patients to confirm scheduled appointments and obtain additional details.
- Set up appointments for physician visits and procedures using calendar software.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Performed administrative functions such as data entry into electronic health record system or other software programs.
- Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
Associate of Science - Medical Assistant
Draughon's Junior College
Murfreesboro, TN05-2007
Bachelor of Science - University Studies
Middle Tennessee State University
Murfreesboro, TN05-2003
Skills
- Patient-focused care
- Medical office administration
- Phlebotomy
- Check-in coordination
- Intake control
- Patient assessments
- Quickbooks
- ADP payroll
- HIPAA compliance
- Patient flow management
- Clinical documentation
- Suture removal
- First aid
- Compassionate
- Medical terminology proficiency
- Communicating with patient families
- Appointment setting
- Medical supply inventory
- Vital signs and examinations
- Proper sterilization techniques
- Prescription refills
- Medical records confidentiality
- Maintaining confidentiality
Timeline
Medical Assistant
Webb Aesthetic Plastic Surgery
06.2016 - Current
Medical Assistant/Receptionist
Tennessee Pediatrics
09.2004 - 09.2009
Associate of Science - Medical Assistant
Draughon's Junior College
Bachelor of Science - University Studies
Middle Tennessee State University
Similar Profiles
Misty Harlan, PHR, SHRM-CPMisty Harlan, PHR, SHRM-CP
Admin at Webb Aesthetic Plastic SurgeryAdmin at Webb Aesthetic Plastic Surgery
Kaylei WilkinsKaylei Wilkins
Receptionist at Webb Aesthetic Plastic SurgeryReceptionist at Webb Aesthetic Plastic Surgery
Lisa WilliamsLisa Williams
Practice Manager at Aesthetic & Reconstructive Plastic Surgery, Gregory D. Urban, MDPractice Manager at Aesthetic & Reconstructive Plastic Surgery, Gregory D. Urban, MD