Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Audra Lee

Plano

Summary

Dynamic and dedicated Restaurant Hostess at Blue Goose Mexican Cantina, adept at enhancing customer satisfaction through exceptional service and effective conflict resolution. Proven ability to manage high-pressure situations while multitasking efficiently, ensuring seamless guest experiences and accurate reservations. Strong communicator with a knack for menu memorization and assertive problem-solving.

Work History

Restaurant Hostess

Blue Goose Mexican Cantina
02.2025 - 04.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Southern Methodist University
Dallas
05-2029

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Complex Problem-solving
  • Scheduling
  • Assertiveness
  • Handling complaints
  • Personal presentation
  • Menu memorization

Accomplishments

XC team captain for all 4 years.

Track team captain for all 4 years.

Timeline

Restaurant Hostess

Blue Goose Mexican Cantina
02.2025 - 04.2025

High School Diploma -

Southern Methodist University