Summary
Overview
Work History
Education
Skills
Certification
Associate of the Quarter for Nexcom
Timeline
Generic

Audra Struikman

Summary

Dynamic sales professional with a proven track record at Herberger's Department Store, excelling in customer service and team collaboration. Skilled in cash handling and inventory management, I consistently enhanced product visibility and achieved sales goals. My outgoing personality and problem-solving abilities fostered a positive shopping experience, driving customer satisfaction and loyalty.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Sales Associate

Nexcom
03.2023 - 03.2025
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained organized merchandise displays, ensuring products were easily accessible.
  • Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
  • Collaborated with team members to achieve sales goals and promote new products.
  • Operated a cash register and POS to handle purchases, refunds and exchanges for customers .
  • was a key holder where I opened the store and received vendors and scanned in merchandise .

Cosmetic Counter Manager

Herberger's Department Store
05.2017 - 03.2018
  • Led daily operations of cosmetic counter, ensuring optimal customer service and product availability.
  • Trained and mentored staff on product knowledge and sales techniques, enhancing team performance.
  • Executed visual merchandising strategies to attract customers and promote new product lines.
  • Managed inventory levels, minimizing stockouts while ensuring compliance with company standards.
  • Maintained up-to-date knowledge on industry trends and competitor offerings to provide informed guidance to customers.
  • Implemented visual merchandising standards, resulting in an attractive and organized cosmetic counter display.

Morning Stocker/Cake Decorator

Sam's Club
12.2010 - 08.2011
  • Organized merchandise displays to enhance product visibility and streamline customer access.
  • Managed inventory replenishment, ensuring stock levels met demand while minimizing excess.
  • Trained new team members on safety protocols and efficient stocking procedures.
  • Collaborated with management to implement process improvements for inventory management.
  • Collaborated with team members to complete tasks efficiently, ensuring timely completion of daily stocking goals.
  • Proactively addressed potential out-of-stock situations by communicating low inventory levels to supervisors for quick resolution.
  • Enhanced customer satisfaction rates with well-stocked shelves, enabling easier access to desired products for patrons.

Cake Decorator

Albertsons Market
08.2004 - 07.2009
  • Designed intricate cake decorations using fondant, buttercream, and edible embellishments.
  • Collaborated with clients to create customized cake designs for various occasions.
  • Ensured quality control by inspecting finished cakes for aesthetic appeal and taste consistency.
  • Trained junior decorators on techniques and best practices for efficient workflow.
  • Assisted in developing seasonal cake themes, contributing to expanded product offerings and sales growth.
  • knew all aspects of my job even baking and being able to work any shift in my department when someone was missing and helped fill as needed.

Education

High School Diploma -

Granite Hills Highschool
Apple Valley, CA
06-2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Outgoing personality
  • Cash handling
  • Flexible schedule

Certification

Serve safe certification

Associate of the Quarter for Nexcom

I was chosen from all the employees between two stores as associate of the quarter for my hard work readiness to come in when needed to help the store .

Timeline

Sales Associate

Nexcom
03.2023 - 03.2025

Cosmetic Counter Manager

Herberger's Department Store
05.2017 - 03.2018

Morning Stocker/Cake Decorator

Sam's Club
12.2010 - 08.2011

Cake Decorator

Albertsons Market
08.2004 - 07.2009

High School Diploma -

Granite Hills Highschool

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