Audra Verret
Laplace,Louisiana
Summary
Dynamic professional with a proven track record at Advantmed, adept in client assessment and utilizing innovative solutions to streamline processes. Skilled in eligibility analysis and case assessment, with a flair for fostering strong patient relationships and ensuring privacy. Demonstrates exceptional problem-solving abilities and a commitment to enhancing organizational objectives.
Overview
4
4
years of professional experience
Work History
Case Manager Coordinator
Quality Support Coordination
03.2022 - Current
- Assisted in coordinating and scheduling appointments for follow-up visits.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Built strong relationships with patients and families for optimized care satisfaction.
- Liaised with patients, clinic staff and centralized professional staff for problem resolution.
- Communicated with patients, ensuring that medical information was kept private.
HEDIS Field Reviewer
Advantmed
01.2021 - 01.2023
- Performed software updates, upgrades and data backups.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZ10-2024
Bachelor of Science - Psychology
Northwestern State University of Louisiana
Natchitoches, LA12-2022
Skills
- Client assessment
- Utilization review
- Home visits
- Case assessment
- Eligibility analysis
- Clinical Documentation
- HIPAA Compliance
- Medical record review
- MEDITECH EHR Software
- Certified Health Data Analyst (CHDA)
Timeline
Case Manager Coordinator
Quality Support Coordination
03.2022 - Current
HEDIS Field Reviewer
Advantmed
01.2021 - 01.2023
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Psychology
Northwestern State University of Louisiana
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