Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Allen

Baton Rouge,LA

Summary

Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong management skills to ensure smooth interactions between employees and guest at all times. Knowledge of handling guest and customers inquiries and resolving issues promptly to create an overall satisfactory experience.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Superior Grill
05.2024 - Current
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Scheduled reservations, coordinating assigned seating arrangement for optimal flow.
  • Answered company phone, assisting customers on their inquires.
  • Assisted in training new host staff on customer service protocols and procedures.
  • Handled guest inquiries and complaints efficiently to enhance satisfaction levels.

Receptionist

Mark Dodge Chrysler Jeep
08.2023 - 05.2024
  • Greeted and assisted visitors, creating a welcoming environment.
  • Managed multi-line phone system, directing calls to appropriate personnel.
  • Organized and filed vehicle and company paper work.
  • Processed incoming and outgoing mail, ensuring timely distribution.


Lead Lifeguard

Westlake Recreation Center
06.2023 - 05.2024
  • Supervised fellow lifeguards, handling conflicts and ensuring resolutions.
  • Upheld safety standards, upholding a clean and effective setting for work.
  • First Aid Certified
  • AED certified
  • CPR certified

Education

Sam Houston High School
Lake Charles, LA

Bachelor of Science - Psychology

Louisiana State University
Baton Rouge, LA
05-2028

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Scheduling
  • Assertiveness
  • Judgment and decision making

Timeline

Restaurant Hostess

Superior Grill
05.2024 - Current

Receptionist

Mark Dodge Chrysler Jeep
08.2023 - 05.2024

Lead Lifeguard

Westlake Recreation Center
06.2023 - 05.2024

Sam Houston High School

Bachelor of Science - Psychology

Louisiana State University

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