Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Audrey Campbell

Rockford,United States

Summary

Customer-oriented restaurant server offering extensive knowledge of hospitality etiquette and food preparation, with vast experience at Flo's Wood-Fired Pizzeria. Proven expertise in customer service and team collaboration, adept at resolving issues and enhancing guest satisfaction. Certified in ServSafe Alcohol, skilled in POS operations, and committed to maintaining a seamless dining experience.

Overview

2
2
years of professional experience

Work History

Restaurant Server

Flo's Wood Fired Pizzeria
Rockford, MI
09.2024 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted with menu recommendations based on guest preferences and dietary needs.
  • Maintained cleanliness of dining area, including tables and utensils, throughout shifts.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Resolved guest complaints professionally to enhance dining experience.
  • Processed payments from customers using cash registers or POS systems.
  • Worked as a team with other servers, hosts, and kitchen staff.

Restaurant Hostess

Flo's Wood Fired Pizzeria
Rockford, MI
08.2023 - 09.2024
  • Greeted and seated guests promptly in a busy restaurant environment.
  • Assisted servers by communicating guest requests and needs effectively.
  • Maintained cleanliness and organization of the front-of-house area consistently.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Resolved customer complaints professionally while maintaining a positive attitude towards guests
  • Operated a POS system and handled cash transactions for take-out orders.

Education

High School Diploma -

Cedar Springs High School
Cedar Springs, MI
05.2025

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Problem resolution
  • Time management
  • POS system operation
  • Menu knowledge
  • ServSafe alcohol trained and certified

References

  • Autumn Mattson, Dean of Students, (616) 862-8675
  • Evan Sturgeon, English Teacher, Cedar Springs High School, (616) 696-1200x7410, evan.sturgeon@csredhawks.org
  • Julie Beier, Former Coworker, (616) 828-6775, jm.beier@icloud.com
  • Flos reference

Timeline

Restaurant Server

Flo's Wood Fired Pizzeria
09.2024 - Current

Restaurant Hostess

Flo's Wood Fired Pizzeria
08.2023 - 09.2024

High School Diploma -

Cedar Springs High School

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