Audrey Kauffman
Marshall,VA
Summary
Meticulous hostess/waitress with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Seeking a full-time position in the food service industry that will help to prepare me for obtaining a Food Science degree in Italy next year.
Overview
6
6
years of professional experience
Work History
Hostess/Waitress
T.G.I. FRIDAY'S - Bar & Restaurant
Front Royal, VA
08.2023 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Child Care Provider
Self-Employed
Stephens City, VA
04.2018 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
Education
General Studies Certificate -
Laurel Ridge Community College
Stephens City, VA05.2024
High School Diploma -
Sherando High School
Stephens City, VA05.2024
Skills
- Customer Service
- Effective Multitasking
- Detail Oriented
- Hospitality service expertise
Timeline
Hostess/Waitress
T.G.I. FRIDAY'S - Bar & Restaurant
08.2023 - Current
Child Care Provider
Self-Employed
04.2018 - Current
General Studies Certificate -
Laurel Ridge Community College
High School Diploma -
Sherando High School