Audrey Kim
Cherry Hill,NJ
Summary
Assisted multiple customers per hour ensuring high accuracy in transactions and resolving customer concerns/conflict with empathy, enhancing customer satisfaction. My commitment to work ethic and honesty minimized discrepancies, contributing to a positive and efficient experience for all customers.
Adept at customer service and POS system operations, I excelled at Route 41 Car Wash by ensuring high accuracy in transactions and resolving customer concerns with empathy, enhancing shopper satisfaction. My commitment to work ethic and integrity significantly minimized discrepancies, contributing to a positive and efficient purchasing experience for all customers.
Overview
2
2
years of professional experience
Work History
Cashier
Route 41 Car Wash
05.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor In Science - Public Health
Rutgers University
New Brunswick, NJSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Communication and problem solving
- POS system operations
Languages
Korean
Professional Working
Accomplishments
- Leader of YELL (Young English Language Learners)
- Tutored for transfer students
- Member of Hospital Support Club held fundraisers monthly for students in need
- Member of choir (Chansons), won multiple awards as a group
- Member of Korean Culture Club dance instructor
Timeline
Cashier
Route 41 Car Wash
05.2023 - Current
Bachelor In Science - Public Health
Rutgers University
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