Audrey King
Jupiter
Summary
Dependable Server, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
Bahama Breeze Island Grille
02.2024 - 10.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
Sales Associate
PacSun Clothing
10.2023 - 10.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Delivery Driver
Anthony's Pizza
09.2019 - 01.2023
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Blackbear Bistro
09.2021 - 12.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Team Member
Foster's Grille
05.2017 - 08.2017
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Education
No Degree - Studio Arts
Radford University
Radford, VA06-2021
High School Diploma -
Fauquier High School
Warrenton, VA06-2020
Skills
- Menu memorization
- Customer Service
- Creativity
- Organization
- Communication Skills
- Cash Handling
- Basic Math
- Guest relations
- Upselling strategies
- Food safety
Timeline
Server
Bahama Breeze Island Grille
02.2024 - 10.2024
Sales Associate
PacSun Clothing
10.2023 - 10.2024
Server
Blackbear Bistro
09.2021 - 12.2021
Delivery Driver
Anthony's Pizza
09.2019 - 01.2023
Restaurant Team Member
Foster's Grille
05.2017 - 08.2017
No Degree - Studio Arts
Radford University
High School Diploma -
Fauquier High School
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