Audrey Poehlein
Huntingburg,IN
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Technician/ Receptionist
Southern Indiana Eye Associates
01.2025 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Medical Receptionist
Indiana Foot & Ankle
11.2022 - 01.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Receptionist/Technician
Professional Eyecare Associates
09.2016 - 05.2022
Office Manager
Traderbakers Flea Market
09.2011 - 09.2016
Education
Some College - General Studies
VUJC
Jasper, IN05.2010
Skills
- Medical Receptionist
- Medical Scheduling
- Medical Billing
- Insurance Verification
- Multi-line Phone Systems
- HIPAA
- Computer Skills
- Office Administration
- Customer Service
- Data collection
- Office management
Certification
Driver's License
Timeline
Medical Technician/ Receptionist
Southern Indiana Eye Associates
01.2025 - Current
Medical Receptionist
Indiana Foot & Ankle
11.2022 - 01.2025
Medical Receptionist/Technician
Professional Eyecare Associates
09.2016 - 05.2022
Office Manager
Traderbakers Flea Market
09.2011 - 09.2016
Some College - General Studies
VUJC
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