Audrey Verbracken
East Lansing,MI
Summary
Driven Manager with a proven track record at Burger 21, where I enhanced customer satisfaction and resolved staff and customer conflicts efficiently. Skilled in team leadership and complex problem-solving, I excel in delivering high-quality service and improving team performance through effective time management and communication.
Overview
3
3
years of professional experience
Work History
Manager
Burger 21
11.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor Of Business - Human Resources Management
Michigan State University
East Lansing, MI05.2027
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Burger 21
11.2021 - Current
Bachelor Of Business - Human Resources Management
Michigan State University
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