Audrey Vieau
Downing,MO
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
24
24
years of professional experience
1990
1990
years of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
CVS
Lancaster, CA
12.2001 - Current
- Processed prescription orders accurately and efficiently at a high-volume pharmacy.
- Assisted pharmacists in medication preparation and dispensing to patients.
- Managed inventory levels, ensuring medications were stocked and organized.
- Operated pharmacy software for prescription management and patient records.
- Provided excellent customer service by answering inquiries and resolving issues.
- Trained new technicians on pharmacy procedures and best practices effectively.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Education
TCH 71528 - Pharmacy Technician
North Valley Occupation
Lancaster, CA 02.2006 - 03.2007
Monroe High School
Mission Hills, CASkills
- Prescription processing
- Medication dispensing
- Pharmacy software
- Inventory management
Certification
- TCH 71528 Pharmacy Technician License
Timeline
TCH 71528 - Pharmacy Technician
North Valley Occupation
02.2006 - 03.2007
Pharmacy Technician
CVS
12.2001 - Current
Monroe High School