Audrey Haas
Sephora
Raleigh,NC
1
Certification
5
years of professional experience
Licensed Esthetician with proven experience in skincare, makeup, and customer service. Dedicated at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.
Work History
Beauty Advisor
1 Year 11 Months- Collaborated with team members to achieve sales goals and promote in-store events.
- Provided personalized product recommendations to enhance customer experience and satisfaction.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Sales Associate
11 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Team Member
2 Years 7 Months- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Implemented best practices for cleanliness and organization in dining area and kitchen spaces.
Education
Licensed Esthetician - Esthetics
- Professional Development: [Subject]
High School Diploma
Skills
Customer consultation
Tailored recommendations
Product promotion
Sales techniques
Product expertise
Organization and multitasking
Certification
Dermalogica Certified
Timeline
Beauty Advisor
Sephora
09.2024 - CurrentRead More
Sales Associate
Aldi
09.2024 - 08.2025Read More
Team Member
Chick-fil-A
02.2022 - 09.2024Read More
Wake Technical Community College
Licensed Esthetician from Esthetics
Read More
Douglas Homeschool
High School Diploma
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