Audrina Stuller
Bluffton,In
Summary
Dynamic and dedicated professional with a proven track record at Wings Etc, excelling in customer service and effective multitasking. Known for reducing wait times and enhancing guest experiences through strong interactive communication and patience. Skilled in phone etiquette and maintaining a clean, welcoming environment, ensuring customer satisfaction at all times.
Overview
2
2
years of professional experience
Work History
Hostess
Wings Etc.
09.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Nursing
Southern Wells Highschool
Keystone, IN06.2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
Timeline
Hostess
Wings Etc.
09.2023 - Current
Nursing
Southern Wells Highschool