August Genovese

North,SC

Summary

Trustworthy and dedicated worker with 7 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

years of professional experience

Work History

Drive-Thru Cashier

Quaker Steak And Lube

01.2023 - Current

Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Followed food safety and sanitation guidelines at all times.
Maintained clean, tidy and orderly work station to uphold company standards.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.

Assistant Store Manager

Pizza Oven

07.2016 - 04.2022

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Created and maintained safe and secure work environments for employees.

Dining Room Attendant

Dave And Busters

10.2019 - 03.2020

Monitored dining room inventory and replenished as necessary.
Assisted customers with carry-out service.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Provided attentive service and proactively assessed guest needs.
Assisted wait staff with timely food delivery and guest requests.
Assisted with bussing tables and cleaning up spills.
Established rapport with customers by providing friendly and attentive service.
Answered customer questions about food and beverage items and assisted with menu selections.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Education

High School Diploma -

Hoover High School

North Canton, OH

05.2018

Skills

Guest Satisfaction
POS Systems Operations
Reconciling Cash Drawers
Station Preparation
Customer Needs Assessments
Multitasking and Organization
Taking and Preparing Orders
Cleaning and Sanitation
Shelving Items

Opening and Closing Procedures
Teamwork and Collaboration
Excellent Communication
Efficient Service
Positive Interactions
Attentive to Detail
Customer Transactions
Team Engagement

Timeline