Summary
Overview
Work History
Education
Skills
Timeline
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August Quinney

Louisville,KY

Summary

Dynamic and results-oriented professional with proven expertise in customer service and sales, honed at Marshalls. Excelled in relationship building and problem-solving, significantly enhancing customer satisfaction and repeat business. Skilled in cash handling and multitasking, adept at creating positive, engaging customer experiences. Demonstrates strong teamwork and collaboration abilities, ready to drive success in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Sales Associate

Marshalls
Louisville, KY
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Hostess

Osteria Italian Seafood
Louisville, KY
12.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

11th Grade - Music Theory & Visual Art

Acellus Academy
Online

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Flexible Schedule
  • Conflict Resolution
  • Store Opening and Closing
  • Sales Training

Timeline

Sales Associate

Marshalls
02.2024 - Current

Hostess

Osteria Italian Seafood
12.2023 - Current

11th Grade - Music Theory & Visual Art

Acellus Academy
August Quinney