Auja Robinson
Stone Mountain,GA
Summary
Medical Records Specialist with significant experience in managing patient information and ensuring data accuracy. Adept at utilizing electronic health record systems and safeguarding patient confidentiality. Strong focus on teamwork and adaptability, consistently meeting organizational goals and supporting colleagues. Known for reliability, effective communication, and results-driven mindset.
Overview
15
15
years of professional experience
Work History
Medical Records Specialist
American Health Imaging
09.2021 - Current
- Maintained accurate patient records and ensured compliance with HIPAA regulations.
- Processed medical documentation for radiology services, enhancing data retrieval efficiency.
- Collaborated with healthcare professionals to resolve discrepancies in patient information.
- Implemented quality control measures to improve record accuracy and integrity.
- Trained new staff on electronic health record (EHR) systems and best practices.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
Front Desk Coordinator
Azura Vascular Care
01.2016 - 09.2020
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between patients, medical staff, and external vendors to enhance service delivery.
- Implemented new electronic health record system, improving data accuracy and accessibility for staff.
- Streamlined check-in process, reducing wait times and enhancing overall patient satisfaction scores.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Scheduled appointments in computer system.
- Provided administrative support to management staff, contributing to overall office productivity.
Dental Assistant
Willams Family Dentistry
03.2011 - 10.2015
- Assisted in dental procedures, ensuring patient comfort and care.
- Maintained sterilization protocols for instruments and equipment.
- Managed patient records and scheduling with precision.
- Educated patients on post-treatment care and oral hygiene practices.
- Collaborated with dentists to enhance workflow efficiency during procedures.
- Streamlined inventory management processes for dental supplies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Education
Associate of Science - Business Administration
Atlanta Technical College
Atlanta, GA12-2005
Skills
- Medical records management
- Insurance verification
- Medical office procedures
- Medical records filing
- HIPAA compliance specialist
- Medical office administration
- Records organization
- Release of information
- Office administration
- Medical records storage
- Patient confidentiality
- Health information systems
- Data security procedures
- Procedural coding
- Payment collection
- Database management
- Medical terminology proficiency
- Records pulling
- Patient care assessments
- Processing of subpoenas
- Medical records retrieval
- Medical records conversion
- Customer service
- File organization
Timeline
Medical Records Specialist
American Health Imaging
09.2021 - Current
Front Desk Coordinator
Azura Vascular Care
01.2016 - 09.2020
Dental Assistant
Willams Family Dentistry
03.2011 - 10.2015
Associate of Science - Business Administration
Atlanta Technical College