Aung Hpone Seth
Daly City,CA
Summary
Authorized to work in the US for any employer Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
4
4
years of professional experience
Work History
Project Manager
ALL STATES ELECTRIC AND FIRE ALARM SERVICES
03.2022 - Current
- Ensure project follows latest guideline and municipal standards
- Performed project tracking through clear and concise status report and time management
- Create project plans and timeline to satisfy clients and stakeholders' needs and proactively identify and resolve any issues arise
- Create stock list for all material required throughout project
- Develop positive and ongoing relationships with customers to ensure company is meeting customers' expectations
- Reviewed project scope, required materials and labor pricing to develop competitive bids.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
Server
BJ'S Restaurant & Brewhouse, Customer Service
01.2022 - 06.2022
- Greeting customers upon arrival at the restaurant
- Providing excellent customer service during their dining experience
- Served food and beverages promptly with focused attention to customer needs.
- Taking feedback from diners
- Cleaning tables and preparing spaces for future diners
- Carrying drinks and food from the kitchen or bar area to the tables
- Memorizing the food menu and wine list as well as any nightly specials
- Setting tables throughout the shift.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Service Representative
Amazon
07.2021 - 02.2022
- Abrogate orders and shipments for customers, as well avail them locate packages
- Supersede or refund accounts for lost or misplaced packages
- Provide customers guidance on Amazon.com
- Utilize articles and internal implements to solve each customers issue, in a timely manner.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Associate/Cashier/Barista
Desserts & Drinks
01.2019 - 05.2021
- Operated cash register, check and credit card transactions with excellent accuracy levels
- Assist new employees and co-workers with cross training on basic customer services techniques and procedure
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked closely with shift manager to solve problems and handle customer concerns
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Completed inventory counts and ordered merchandise
- Operated cash register to record transactions accurately and efficiently.
Education
Some College (No Degree) - Business Administration And Management
Skyline College
San Bruno, CASkills
- Cashiering
- Cash Handling
- Sales
- Bilingual
- Google Suite
- Project Management
- Project Planning
- Budgeting
- Project Coordination
Timeline
Project Manager
ALL STATES ELECTRIC AND FIRE ALARM SERVICES
03.2022 - Current
Server
BJ'S Restaurant & Brewhouse, Customer Service
01.2022 - 06.2022
Customer Service Representative
Amazon
07.2021 - 02.2022
Sales Associate/Cashier/Barista
Desserts & Drinks
01.2019 - 05.2021
Some College (No Degree) - Business Administration And Management
Skyline College
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