Aurea Alvarez
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Friedman Optometry
03.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Office Clerk
American Eagle
04.2023 - 07.2023
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Completed data entry tasks with accuracy and efficiency.
Front Desk Receptionist
Friedman Optometry
04.2022 - 04.2023
- Greeted patients warmly, creating positive first impression of organization.
- Confirmed appointments, communicated with patients, and updated health vision records.
- Managed multiple phone lines simultaneously, prioritizing calls effectively to maintain quality service standards.
Sales Associate
SalonCentric
08.2018 - 04.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
Customer Service Representative
Pacific Aviation Corporation
04.2018 - 08.2018
- Collaborated with team members to achieve consistently high-quality customer service standards.
- Ensured compliance with immigration laws by verifying documentation for travelers entering the country.
- Demonstrated strong communication skills when assisting passengers with special needs or requests, ensuring a comfortable travel experience for all.
Warehouse Worker
The Casery
09.2017 - 01.2018
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Education
General
West Los Angeles College
Culver City, CA09-2017
Cosmetology
Academy of Beauty
Culver City, CA09-2016
High School Diploma -
Magnolia Science Academy 4
Los Angeles, CA06-2015
Skills
- Customer service
- Office organization
- Fluent bilingualism
- Call center experience
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Friedman Optometry
03.2024 - Current
Office Clerk
American Eagle
04.2023 - 07.2023
Front Desk Receptionist
Friedman Optometry
04.2022 - 04.2023
Sales Associate
SalonCentric
08.2018 - 04.2022
Customer Service Representative
Pacific Aviation Corporation
04.2018 - 08.2018
Warehouse Worker
The Casery
09.2017 - 01.2018
General
West Los Angeles College
Cosmetology
Academy of Beauty
High School Diploma -
Magnolia Science Academy 4
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