Hi, I’m
Aurelia Evrard
East Troy,WI
Summary
Four years experience in the customer service industry. Quick to catch on to new systems and programs. Used to working in stressful high paced situations and dealing with many customers at once.
Overview
3
years of professional experience
Work History
Sherwin Williams Co
Sales Associate
08.2023 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Walmart
Online Grocery Associate
09.2021 - 05.2023
Job overview
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
McDonald's Restaurant
Crew Member
11.2020 - 01.2021
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
East Troy High SchoolEast Troy, WI
High School Diploma
06.2021
University Overview
- Awarded Certificate of Completion of Child Care Basics from Gateway
- Awarded Certificate of Recognition fo NAHS Vice President
- Awarded Geneva Lake Arts Foundation Finalist
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Relationship Building
- Display Setup
Timeline
Sales Associate
Sherwin Williams Co
08.2023 - Current
Online Grocery Associate
Walmart
09.2021 - 05.2023
Crew Member
McDonald's Restaurant
11.2020 - 01.2021
East Troy High School
High School Diploma