Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aurelia Wager

North Port

Summary

Results-driven retail management professional with over 15 years of experience. Expertise in team development, customer satisfaction enhancement, and effective inventory management. Proven track record in driving operational excellence and creating positive customer experiences.

Overview

2025
2025
years of professional experience

Work History

Assistant Manager

Extra Space/Life Storage
North Port
10.2016 - 01.2025
  • Facilitated daily operations, improving customer service experience at storage facility.
  • Conducted facility inspections, upholding cleanliness and safety standards.
  • Implemented inventory management practices, ensuring accurate stock levels.
  • Completed rental agreements and contracts with customers.
  • Maintained accurate records of all leases and rental agreements.

Store Manager

Dollar Tree
Punta Gorda
05.2004 - 06.2016

,I have opened the first Dollar Tree in Tacoma, WA

  • Managed daily banking activities such as deposits and withdrawals.
  • Managed a profitable operation with emphasis on hiring, training and developing all store associates. Managed staff, prepared work schedules and delegated work to staff setting priorities and goals
  • Maintained a high standard of merchandising, placement, proper display techUniques, to create an inviting atmosphere for customers. This is to include Frozen and Dairy products
  • Using financial budgets and guidelines, controlled expenses, payroll and shrink.
  • Maintained high level of customer service ensuring customers
  • Executed daily operations by opening and closing the store according to policies and procedures.
  • Provided excellent customer service by anticipating guests needs.

Store Manager

Family Dollar
Las Vegas
05.2001 - 08.2003
  • Managed daily store operations and ensured compliance with company policies.
  • Trained and supervised staff, improving customer service standards and team cohesion.
  • Implemented merchandising strategies, increasing product visibility and driving customer engagement.
  • Recruited and onboarded new employees, enhancing team capability and service quality.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Provided excellent customer service by anticipating guests' needs.

Assistant Manager

Toys"R"Us
Port Charlotte
04.1990 - 07.2001
  • Collaborated with upper management to implement strategic initiatives enhancing store operations.
  • Trained, coached, and mentored new team members on customer service and operational standards
  • Monitored store for theft, securing high-value items to minimize loss risks.
  • Unloaded trucks and processed freight to the sales floor
  • Assembled bicycles, strollers, cribs, and toys.
  • Updated signage and price tags

Aircraft Mechanic/Administrator

United States Air Force, USAF
1972 - 1975
  • Inspected aircraft systems for compliance with safety and operational standards.
  • Organized and maintained accurate filing systems for easy document retrieval.
  • Processed invoices and handled expense reports with attention to detail.

Education

High School Diploma -

Amityville High
Amityville, NY
06-1972

Skills

  • Inventory management
  • Vendor management
  • Operational audits
  • Cash handling
  • Employee training
  • Customer service

Timeline

Assistant Manager

Extra Space/Life Storage
10.2016 - 01.2025

Store Manager

Dollar Tree
05.2004 - 06.2016

Store Manager

Family Dollar
05.2001 - 08.2003

Assistant Manager

Toys"R"Us
04.1990 - 07.2001

Aircraft Mechanic/Administrator

United States Air Force, USAF
1972 - 1975

High School Diploma -

Amityville High
Aurelia Wager