Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Dunkin' Donuts
Enterprise, AL
04.2022 - 06.2023
Assisted cashiers with resolving customer complaints and inquiries.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Trained new cashiers on proper use of registers and store policies.
Performed daily opening and closing procedures for the register area.
Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Agent
VXI Global Solutions LLC
Enterprise, AL
06.2021 - 10.2022
Provided customer service to clients through phone and email communication.
Developed customer relationships and ensured satisfaction with services.
Responded promptly to customer inquiries and complaints in a professional manner.