Dynamic front desk receptionist with a proven track record in customer service, attention to detail, and time management. Committed to enhancing patient experiences through effective communication and operational efficiency.
Work History
Front Desk Receptionist
13 Years 9 Months
Traveler Medical Group | 11.2012 - Current
Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Coordinated communication between medical staff and patients, enhancing service quality.
Developed and maintained patient records using electronic health record (EHR) systems.
Trained new receptionists on procedures and software applications for seamless operations.
Supervisor - Infant, Girls, Boys Department
2 Years 8 Months
Walmart | 02.2010 - 10.2012
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored team members to enhance performance and customer service skills.
Coordinated inventory management processes, optimizing stock levels and reducing shrinkage.
Implemented workflow improvements that increased operational efficiency across departments.
Associate - Electronic, Connection, Photo
7 Months
Walmart | 07.2009 - 02.2010
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assist the customer inquiry and doing cashier.
Zoning the department if clean and stocking
Supervisor - Electronic, Connection Center, Photo
1 Year 4 Months
Walmart | 03.2008 - 07.2009
Supervised daily store operations to ensure optimal customer service and operational efficiency.
Trained and mentored staff on product knowledge and effective sales techniques.
Implemented inventory management practices to reduce stock discrepancies and improve accuracy.
Developed scheduling strategies to enhance team productivity during peak hours.
Associate - Electronic
1 Year
Walmart | 03.2007 - 03.2008
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assist customer inquiry and cashier.
Zoning the department if cleaning and stocking.
Associate - Infant, Girls and Boys
2 Months
Marvin | 12.2006 - 02.2007
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Doing go backs of each department.
Assist customer inquiry.
Associate
1 Month
Party City | 10.2006 - 11.2006
Managed inventory levels to ensure product availability during peak seasons.
Trained new associates on operational procedures and customer service standards.
Developed promotional displays that enhanced customer engagement and sales.
Collaborated with team members to streamline checkout processes for improved efficiency.
Assist customer inquiry and stocking.
Sales Coordinator/Warehouse Assistant
13 Years
Handyware Philippines, Inc | 02.1992 - 02.2005
Sales Coordinator
Pre quotation for inquiries of the customer
Entertain the telephone inquires of the old and new customers
Compiles all the price from the principals
Get the order of the customer and then make a customer order form for approval by our Accounting Head and then to the warehousing delivery.
Compiles all purchase order from customer
Make a purchase order for Indent Order of the customer and also for purchase order for stock purposes.
Advise principal for Letter of Credit opening from us and also from our customer
Compute the commission of our Salesman.
Monitor the commission from principal if they will debit to us correctly for our commission of our company.
Prepare the Proforma Invoice for the Indent Order.
Prepare Monthly Sales report.
Warehousing Assistant
Monitor incoming shipment from our principal aboard.
Follow-up to the Broker if there is delivery for our indent order and I will give instruction where to be delivered if its for our warehouse or for our customers.
Follow-up with courier (such as DHL, Fed-ex, TNT, UPS, etc) incoming delivery and ask them to fax the computation of duties and taxes.
Check the computation of Duties & Taxes if its correct, if not I will informed them the correct Tariff Headings be used and asked them to re-faxed the correct computation of Duties & Taxes.
Prepare for the outgoing delivery such as packing the items properly, label and call the courier (such as DHL, Fed-ex, TNT, UPS, etc) ready for pick-up.
Compiles and maintain records of stock inventory.
Prepare the delivery schedule and receiving report (incoming stocks and office supplies).
Prepare stock inventory by using computer (Xcel).
Figures out the number of goods to be replaces and send orders to our supplier.
Conduct stock physical inventory.
Examined the defects on the newly delivered goods before final acceptance.
Education
Master of Science
Bachelor of Science - Accounting
Philippine School of Busoness Administration | Quezon City, Philippines | 10-1987
Study Abroad: [Location], [Subject]
High School Diploma
Roosevelt College | Sumulong Branch, Cainta Rizal | 03-1982
Loyalty Award - Elemetary
Roosvelt College | Sumulong Branch, Cainta Rizal | 03-1978