Aurora Cox
Miami Beach,FL
Overview
11
11
years of professional experience
Work History
Key Holder
Kiko Milano Lincoln Road
01.2021 - Current
- Managed cash handling responsibilities, including register reconciliation, handling monies, and preparing bank deposits
- Overseeing the successful opening and closing of the store
- Supervised beauty advisors and supported staff workflow, customer service, and day to day issue resolution
- Maintained inventory control through stocking, receiving shipments, staying updated on all products that the store receives, and organizing the sales floor and stockroom
- Provided customer service, handled phone inquiries, and ensured store cleanliness and presentation standards
Musician/Private Instructor
Self Employed
01.2015 - Current
- Performed at special conferences and events such as the University of Miami’s Institute of the Mathematical Sciences of the Americas, and recording sessions across a variety of musical styles
- Provided private instruction tailored to each student’s skill level, goals, and learning style
- Developed customized repertoire and lesson plans to support technical and musical growth
- Managed scheduling, client communication, and financial aspects of self-employed practice
Personal Assistant
Lewis Greenwald
01.2020 - 01.2021
- Processed and managed sensitive and confidential personal information with discretion
- Oversaw household operations, including scheduling and coordinating maintenance services
- Completed personal errands and provided day-to-day logistical support
- Managed vehicle oversight, including maintenance scheduling and coordination
Sales Assistant
Alex and Ani
06.2019 - 11.2019
- Assisted customers with product selection and recommendations to meet individual needs
- Processed sales transactions accurately operating the register
- Stocked merchandise and maintained organized, visually appealing store displays
- Provided friendly, high-quality customer service and supported daily store operations
- Store permanently closed in November 2019 due to bankruptcy
Education
Associate in Arts (AA) and Bachelor of Music (BM) -
University of Florida (UF) / Miami Dade College (MDC) / New World School of the Arts (NWSA)
Miami, FL05.2021
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Customer service management
- Bank deposits
- Staff training and development
- Workplace safety
- Staff oversight
- Alarm systems
- Daily reporting
- Team training and development
- Staff training
- Inventory monitoring
- Promotional planning
- Safety enforcement
- Resource management
- Team member development
- Sales proficiency
- Sales coaching
- Product demonstrations
- Drawer counting
- Sales quotas
- Multitasking and prioritizing
- Retail operations
- Employee training
- Sales floor organization
- Inventory and stocking
- Handling complaints
- Team building and motivation
- Cash handling and reconciliation
- Physical stamina
- Scheduling and Time-tracking
- POS terminal operation
- Opening and closing coordination
Register
- Managing beauty advisors
- Handling customers
- Organization of front of the store and stockroom
- Overseeing maintenance
- Taking phone calls
- Overseeing shipments, organizing the stockroom by product in chronological order
- Overseeing all returns and exchanges
- Making labels
- Overseeing new releases of collections
- Conflict resolution
- Cleaning
- Helping customers based on personal preference/culture
- Staying updated with trends
Timeline
Key Holder
Kiko Milano Lincoln Road
01.2021 - Current
Personal Assistant
Lewis Greenwald
01.2020 - 01.2021
Sales Assistant
Alex and Ani
06.2019 - 11.2019
Musician/Private Instructor
Self Employed
01.2015 - Current
Associate in Arts (AA) and Bachelor of Music (BM) -
University of Florida (UF) / Miami Dade College (MDC) / New World School of the Arts (NWSA)