Aurora Hernandez
Sunnyside
Summary
Dynamic Sales Associate with a proven track record at Marita's Music, excelling in customer service and inventory management. Skilled in processing transactions accurately and fostering customer loyalty through effective communication. Recognized for enhancing store appeal and maintaining high standards, contributing to a positive shopping experience and repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Marita's Music
07.2025 - Current
- Managed cash register operations, processing transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained inventory levels by organizing stock and conducting regular audits.
- Responded to customer inquiries, resolving issues to ensure satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Food and Beverage Attendant
Family Business
04.2023 - 08.2024
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in food preparation and presentation for diverse menu offerings.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with team members to ensure timely order delivery and satisfaction.
- Supported inventory management by restocking supplies as needed during shifts.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Offered product samples, answered questions and helped customers find items.
Education
High School Diploma -
Sunnyside High School
Sunnyside, WA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Shipment processing
- Money transfer systems
- Verbal and written communication
- Excellent communication skills
- Positive and professional
- Price quote preparation
Languages
Spanish
Full Professional
Interests
- Animal Care
- Music
- Fashion and Style
- I like trying new recipes and food trends
- Bread Making
Timeline
Sales Associate
Marita's Music
07.2025 - Current
Food and Beverage Attendant
Family Business
04.2023 - 08.2024
High School Diploma -
Sunnyside High School