Aurora McIntyre
Savannah,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. With being a prior student-athlete I am constantly striving to be better and learn everyday.
Overview
4
4
years of professional experience
Work History
Server Trainer
Toasted Yolk Cafe
Savannah, GA
03.2024 - Current
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
Server
Newaygo Brewing Co.
Newaygo, MI
04.2023 - 07.2023
- Had knowledge on all craft beers new/old
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions and recommended specials to increase profits.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Server/Bartender
Brew works of Fremont
Fremont, MI
08.2020 - 04.2023
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Filled condiments and napkin containers during slack periods.
- Maintained and operated a golf course while working solo, ensuring optimal customer experience and efficient cash handling.
Education
Associate of Arts -
Otero Junior College
La Junta, CO05-2020
Mesa Ridge High School
Colorado Springs, CO05-2018
Skills
- Team Member Training
- High-volume dining
- Multitasking in high stress situations
- Quick learner
- Attention to detail
- Problem solver
Affiliations
- Full time student athlete from grade school to collegiate level.
Timeline
Server Trainer
Toasted Yolk Cafe
03.2024 - Current
Server
Newaygo Brewing Co.
04.2023 - 07.2023
Server/Bartender
Brew works of Fremont
08.2020 - 04.2023
Associate of Arts -
Otero Junior College
Mesa Ridge High School
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