Aurora Miller
Cohoes,NY
Summary
Proven Sales Associate at Planet Fitness, adept in customer service and POS system operation, enhanced experiences for over 100 clients daily. Excelled in teamwork and problem-solving, significantly boosting customer loyalty and satisfaction. Demonstrated exceptional cash handling and conflict resolution skills, ensuring accurate financial transactions and positive customer interactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Planet Fitness
02.2024 - Current
- Greet and assist over 100 clients per day with check ins
- Handled transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Cleaning and organizing the front desk and other areas of the gym for the customers to have an enjoyable experience.
- Resolve clients issues per policy
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Cashier
Walmart
01.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced shopping experience, provided product information and location assistance.
Education
High School Diploma -
Deptford Township High School
Deptford, NJSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Cash Handling
- Conflict Resolution
- POS System Operation
- Payment Processing
- Friendly and Helpful
- Attention to Detail
- Adaptable and Flexible
Timeline
Sales Associate
Planet Fitness
02.2024 - Current
Cashier
Walmart
01.2023 - 01.2024
High School Diploma -
Deptford Township High School