Aurora Partida
Emerge! Pizza
SAN ANTONIO,TX
1
Language
1
Certification
19
years of professional experience
Results-driven Restaurant General Manager with a track record in inventory management, City of San Antonio Health code compliance, and Pizza Hut Food Safety and Brand Standards. Consistently achieved ICONIC ratings by maintaining high standards of customer service and food safety.
Work History
Restaurant General Manager
19 Years 5 Months- Directed daily operations to ensure high-quality customer service and efficient workflow. SMG/WIN score 68.3%. Closing all complaints within 24 hours.
- Followed training programs to improve and maintain team performance and make sure we are following Brand Standards
- By using sales trends, I am able to forecast the labor hours needed to give great product and great customer service
- Managed inventory and waste on a daily basis.
- Managed daily operations, including managing budgets, inventory control, and vendor relations.
- Monitored budgets to reach financial targets without compromising quality.
- Providing a positive work environment, by promoting teamwork, keeps employee turnover low.
- Managed payroll and timekeeping in HotSchedules and paperwork for new hires and terminations.
- Oversaw balancing of cash registers, during opening/shift change/ closing. Deposits taken daily to the bank.
- Made sure the restaurant was in compliance with all health department regulations as well as company policies and procedures.
- Successfully earned and ICONIC on Steritech inspection Food Safety and Brand Standards
- Hosted Fundraising Nights for SAISD schools and San Anto Cultural Arts
- As an RGM Trainer (2020 to 2026), I have successfully trained internal and external that were hired for the RGM position.
- As an Area Coach (2025-2026), in the Rack and Stack for Emerge!, I earned the #1 position for positive growth in YOY sales with my team of seven.
Education
High School Diploma
Skills
Operations management
Inventory management
Food safety compliance
Cost control
Staff scheduling
Labor management
Customer engagement
Health code compliance
Talent development
POS system
Certification
- Certified ServSafe Proctor
- Food Management Certified
Languages
Spanish
Native or Bilingual
Timeline
Restaurant General Manager
Emerge! Pizza
04.2007 - CurrentRead More
Highlands High School
High School Diploma
Read More