Aurora Perez
2519 S 9th Street,CA
Summary
Accomplished Front Desk Receptionist with a proven track record at Clinica Sierra Vista, excelling in customer service and office organization. Demonstrated ability to manage high-volume tasks, enhancing visitor experiences through effective communication and meticulous attention to detail. Achieved a significant improvement in appointment scheduling efficiency, showcasing strong time management and team collaboration skills.
Overview
20
20
years of professional experience
Work History
Front Desk Receptionist
Clinica Sierra Vista
1350 S Orange Ave
08.2004 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Front Desk Receptionist
Western Dental
4856 E Kings Canyon Road
07.2004 - 08.2004
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Medical Front Desk Certificate - Medical
Cesar Chavez Adult School
2500 E Stanislaus Fresno Ca 9372505-2004
No Degree - Medical
Fresno City College
Fresno, CA08-2003
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Team collaboration
- Appointment scheduling
- Verbal and written communication
- Office organization
- Confidentiality handling
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Clinica Sierra Vista
08.2004 - 01.2024
Front Desk Receptionist
Western Dental
07.2004 - 08.2004
Medical Front Desk Certificate - Medical
Cesar Chavez Adult School
No Degree - Medical
Fresno City College