Aurora Silva
Newbury Park,CA
Overview
1
1
year of professional experience
Work History
Optician
Kevin Hirano Optometry Office
05.2023 - 02.2024
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
Education
High School Diploma -
Rio Mesa High School
Oxnard, CA06.2002
Skills
- Customer Service
- Optical Measurements
- Insurance Verification
- Computer Skills
Languages
English
Spanish
Native or Bilingual
Timeline
Optician
Kevin Hirano Optometry Office
05.2023 - 02.2024
High School Diploma -
Rio Mesa High School
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