Aurora Trulove
Anchorage,AK
Summary
Skilled and enthusiastic massage therapist confident in providing a wide range of therapeutic treatments. Specializing in Swedish, deep tissue, hot stone, and aromatherapy massages, I am dedicated to creating a serene and relaxing environment for clients. Known for excellent communication and interpersonal skills, I build strong client relationships while ensuring to meet the clients needs. Committed to delivering exceptional customer service, promoting wellness, and maintaining high standards of hygiene and safety in all treatments. Adept at working in fast-paced spa settings, offering exceptional care, and helping clients achieve ultimate relaxation and stress relief.
Overview
9
9
years of professional experience
Work History
Police Dispatcher
University of Alaska Anchorage Police Department
Anchorage, ak
08.2022 - 03.2024
- Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
- Monitored police radio frequencies for any updates or changes in dispatch instructions.
- Provided support to officers by relaying critical information during emergencies.
- Assisted with investigations by providing detailed call logs and recordings as requested.
- Maintained an organized filing system for all documents related to police dispatching activities.
- Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
Medical Screening Supervisor and EMT Assistant
Team One LLC
Anchorage, AK
08.2021 - 08.2022
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to screening operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve contract quotas.
Client Support Worker
Beans Cafe
Anchorage, AK
01.2021 - 09.2021
- Worked with severely mentally ill, homeless and dually-diagnosed adults.
- Produced referrals for various community resources, housing and transportation services.
- Evaluated and addressed individual client needs and concerns.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Retail Sales Associate
Sally Beauty
Post Falls, ID
05.2020 - 01.2021
- Promoted clean, organized and inviting environment for customers by implementing and maintaining merchandise visual standards and techniques.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Barista
IGA
Delta Junction, AK
05.2019 - 10.2020
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Created complex, hand-crafted beverages based upon customer preferences.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Followed health, safety and sanitation guidelines to pass state inspections.
Deckhand
Alaska's Boardwalk Lodge
Thorne Bay, AK
05.2015 - 10.2018
- Performed vessel maintenance services, including cleaning, painting and basic repairs.
- Maintained professionalism and efficiency in emergency situations.
- Handled rigging, lines and tow to increase equipment longevity.
Skills
- Verbal and Written Communication
- Customer Service-Oriented
- Relationship Building
- Friendly, Positive Attitude
- Orthopedic massage
- Trigger point therapy
- Deep tissue massage
- Swedish massage
- Aromatherapy
Education
- Alaska Career College, Anchorage, Alaska
Therapeutic Massage Special
Certifications
First Aid/CPR/BLS/with AED Healthcare Provider Current
American Heart Association
Licensed Massage Therapist, State of Alaska Pending
Massage and Bodywork Licensing Exam (MBLEx)
Thought Patterns for a Successful Career Certificate -The Pacific Institute
Demonstrated Success
Therapeutic: 920 hours of training and application with 120 clinic hours and 80 one-hour full-body massages.
Swedish Massage Therapy • Medical/Clinical Sports Massage • Chair/Corporate Massage • Myofascial Release • Hot Stone Massage • Therapeutic Exercise & Client Education • Proprioceptive Neuromuscular Facilitation • Medical Law & Ethics • Appointment Scheduling • Professional & Interpersonal Communication • Medical Terminology • History & Documentation • HIPAA
Timeline
Police Dispatcher
University of Alaska Anchorage Police Department
08.2022 - 03.2024
Medical Screening Supervisor and EMT Assistant
Team One LLC
08.2021 - 08.2022
Client Support Worker
Beans Cafe
01.2021 - 09.2021
Retail Sales Associate
Sally Beauty
05.2020 - 01.2021
Barista
IGA
05.2019 - 10.2020
Deckhand
Alaska's Boardwalk Lodge
05.2015 - 10.2018
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