Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Bartender
Backyard Kitchen & Tap
05.2023 - Current
Operate a cash register and efficient in Toast system for credit card transactions
Tend to guests in timely manner, delivering a welcoming experience
Implement up-selling techniques nightly, to help boost sales
Ensure bars cleanliness and safety following CA liquor laws
Preparation of house cocktails and batches as well as on going creation of new house cocktails
Proficient with 7tasks and 7shifts.
VIP/Lead Bartender
Gold Club SF LLC
08.2021 - 05.2023
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash
transactions
Up-sold customers from shelf to premium brands to help boost sales
Trained new bartenders on drink preparation and up-selling techniques
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer
service to high volume of nightly customers
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak
hours.
VIP Waitress
Gold Club SF LLC
08.2021 - 05.2023
Consistently provided professional, friendly and engaging service while continuing to ensure guests satisfaction
Ensured payment information was correct and pre-authorized properly
Promoted items on bottle list, while assertively up selling menu items
Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele
Comfortably served and maintained flow of VIP tables + 7 private rooms
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
San Diego, 92122 650-400-2180
tausra94@gmail.com
High-volume guest attentiveness
Mixology Techniques
Cocktail Service
Organization and prioritization
Up-Selling and suggestive cocktail upgrades
Troubleshooting
Outgoing Personality
Cash and Credit Transactions
Service Oriented
High Energy and Stamina
Teacher
Children's Center of the Stanford Community
09.2018 - 09.2021
Established powerful and inspiring classroom culture where children had high self-expectations with strong self-
motivation and self-direction
Fostered positive relationships with parents and communicated children's progress via regular conferences and
newsletters
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
Attended in-service training and professional development courses to stay on top of policy and education
changes
Worked with parents, administrators and counselors to develop improvement plans for struggling students.
Lead Hostess
Il Fornaio Restaurant
08.2010 - 03.2020
Supervised activities of dining room staff to maintain service levels and support guest needs
Supported management by resolving customer service and food-related issues to maintain guest satisfaction
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
Developed long-term relationships with customers to increase opportunities for repeat business
Enhanced guests' experiences by fulfilling special requests during visits.