Austen Davis
Bradford,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
06.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Contributed to team objectives in fast-paced environment.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Counter Worker
Foster Brook Creamery
03.2019 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Managed high-stress situations effectively during peak hours.
- Maintained awareness of inventory and stocking conditions, noting discrepancies and communicating with customers.
- Balanced multiple tasks simultaneously while maintaining composure under pressure.
- Assisted in inventory management and restocking supplies for streamlined operations.
- Adhered to food safety regulations, maintaining a safe and sanitary workspace at all times.
- Streamlined order-taking process by utilizing effective communication skills with both customers and kitchen staff.
- Contributed to team success by cross-training in various roles and assisting coworkers when needed.
- Created welcoming environment, promptly answering customer questions regarding products and refreshments.
Education
BBA - Sports Management & Finance Double Major
St. Bonaventure University
St. Bonaventure, NY05.2025
High School Diploma -
Bradford Area High School
Bradford, PA06.2021
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Time Management
- Excellent Communication
- Adaptability and Flexibility
- Teamwork and Collaboration
- Accurate money handling
- Work in Excel
Additional Information
Volunteer from 2022-current for the Bradford Area High School football team.
Timeline
Digital Personal Shopper
Walmart
06.2021 - Current
Counter Worker
Foster Brook Creamery
03.2019 - 05.2023
BBA - Sports Management & Finance Double Major
St. Bonaventure University
High School Diploma -
Bradford Area High School