Austen Hartley
Atlanta ,GA
Summary
Dynamic and results-oriented professional with extensive experience in retail environments, including a pivotal role at Americans Best Value Inn. Excelled in customer service and inventory management, significantly enhancing customer satisfaction and operational efficiency. Skilled in fostering teamwork and resolving conflicts, demonstrating a proven ability to meet and exceed sales goals through effective relationship building and problem-solving.
Overview
3
3
years of professional experience
Work History
Sales Associate
Americans Best Value Inn
05.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
Stocker
G.I.P
07.2023 - 10.2023
- Greeted customers and directed to requested products.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Performed inventory control, such as counting, and stocking merchandise.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Stocker
Amazon
05.2023 - 07.2023
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
Merchandise Associate
Marshalls
04.2022 - 06.2022
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greeted, serviced, and thanked all customers.
- Assisted in the training and development of new associates, fostering a positive team environment.
Education
Lithis Springs High School
Lithia Springs, GA05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Relationship building
- Conflict resolution
Timeline
Stocker
G.I.P
07.2023 - 10.2023
Stocker
Amazon
05.2023 - 07.2023
Sales Associate
Americans Best Value Inn
05.2022 - Current
Merchandise Associate
Marshalls
04.2022 - 06.2022
Lithis Springs High School
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