Austin Bae
Summary
Resourceful Support Staff Member known for high productivity and efficient task completion. Possess specialized skills in customer service, database management, and problem-solving. Excel in communication, teamwork, and adaptability, ensuring seamless support and operational efficiency in diverse work environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Support Staff
Stepping Forward Counseling Center, LLC
Irvine, California
06.2021 - Current
- Coordinated communication between counselors and clients effectively.
- Handled confidential information with discretion and professionalism consistently.
- Assisted with onboarding tasks such as orientation sessions, paperwork completion.
Team Member
OC Wine Mart
Yorba Linda , CA
05.2023 - 06.2024
- Guided customers in selecting wines by matching choices to individual preferences, enhancing their shopping experience.
- Executed customer transactions with precision using point-of-sale systems, ensuring smooth checkout process.
- Organized and restocked wine displays to maintain an appealing presentation and ensure product availability.
Education
Bachelor of Science - Tourism And Hospitality Management
University of Florida (Online Campus)
Gainesville, FL05-2026
Skills
- Customer support
- Problem resolution
- Documentation
- Team collaboration
- Reliability
- Confidentiality
- Effective communication
Certification
- Nonviolent Crisis Intervention-2026
- CPR & First Aid Certified-2026
Timeline
Team Member
OC Wine Mart
05.2023 - 06.2024
Support Staff
Stepping Forward Counseling Center, LLC
06.2021 - Current
Bachelor of Science - Tourism And Hospitality Management
University of Florida (Online Campus)