Austin Birch
Logan,UT
Summary
Passionate restaurant manager dedicated to creating exceptional experiences for both customers and employees. Proven track record of fostering a positive work environment, implementing rigorous training programs, and maintaining strict health standards. Committed to building a team-driven establishment that attracts top talent and ensures customer loyalty and satisfaction.
Overview
12
12
years of professional experience
Work History
General Manager
Lucky Slice Pizza
Logan , UT
05.2019 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Advanced from delivery driver to cook to shift lead to assistant manager to general manager.
Home Staging Assistant
Energizing Spaces
Ellicott City , MD
05.2018 - 08.2018
- Assisted in the selection and placement of furniture, artwork, and accessories for home staging projects.
- Set up virtual tours of staged homes for potential buyers.
- Cleaned and maintained all furniture, art, and other items used in staging projects.
Camp Counselor
Top Notch Sports
Ellicott City , MD
06.2015 - 08.2017
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Assisted in developing weekly lesson plans for various age groups.
Baseball Umpire
Howard County Youth Program
Ellicott City , MD
03.2013 - 07.2016
- Made rulings on plays such as tag-outs, force-outs, and home runs.
- Communicated with team coaches when necessary to maintain good sportsmanship.
- Assisted in resolving disputes between players or coaches regarding calls made by other umpires.
Education
Bachelor of Science - Physical Anthropology
Utah State University
Logan, UT05-2022
Skills
- Profit and loss management
- Hiring procedures
- Employee retention
- Catering coordination
- Customer service
- Time management proficiency
- Attention to detail
- Quick decision making
Affiliations
- Distance running
- Tennis
- Creating games to play with friends
Timeline
General Manager
Lucky Slice Pizza
05.2019 - Current
Home Staging Assistant
Energizing Spaces
05.2018 - 08.2018
Camp Counselor
Top Notch Sports
06.2015 - 08.2017
Baseball Umpire
Howard County Youth Program
03.2013 - 07.2016
Bachelor of Science - Physical Anthropology
Utah State University
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