Austin Bonasota
Lady Lake,FL
Summary
Professional with experience in customer service and hospitality, demonstrating strong verbal communication and multitasking abilities. Successfully managed guest inquiries and resolved complaints, showcasing adaptability and resilience in a fast-paced environment. Skills in time management and technology utilization contribute to efficient service delivery, aligning with the demands of a Nurse Residency Program.
Overview
6
6
years of professional experience
Work History
Server
Chop House at Lake Sumter
The Villages, Florida
10.2023 - Current
- Greeted guests and answered any questions they had about the menu.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Provide food and beverage service in a timely manner.
- Prepare customers orders to their individual desire.
- Provide exceptional hospitality, and above and beyond customer service with the guests necessities prioritized.
- Resolved customer complaints professionally and in a timely manner.
Server
Napolinos Italian Restaurant
Wildwood, Florida
05.2022 - 09.2023
- Greeted guests and answered any questions they had about the menu.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Provide food and beverage service in a timely manner.
- Prepare customers orders to their individual desire.
- Provide exceptional hospitality, and above and beyond customer service with the guests necessities prioritized.
- Resolved customer complaints professionally and in a timely manner.
Server
Palmer Legends Country Club
The Villages
02.2021 - 05.2022
- Greeted guests and answered any questions they had about the menu.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Provide food and beverage service in a timely manner.
- Prepare customers orders to their individual desire.
- Provide exceptional hospitality, and above and beyond customer service with the guests necessities prioritized.
- Resolved customer complaints professionally and in a timely manner.
Server
Havana Country Club
The Villages, FL
12.2019 - 02.2021
- Greeted guests and answered any questions they had about the menu.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Provide food and beverage service in a timely manner.
- Prepare customers orders to their individual desire.
- Provide exceptional hospitality, and above and beyond customer service with the guests necessities prioritized.
- Resolved customer complaints professionally and in a timely manner.
Education
Associate of Science - Nursing
Rasmussen University
Ocala, FL03-2026
High School Diploma -
The Villages High School
The Villages, FL05-2016
Skills
- Customer service
- Strong verbal communication
- Tech savvy
- Multitasking
- Time management
- Adaptability
- Resilient
Timeline
Server
Chop House at Lake Sumter
10.2023 - Current
Server
Napolinos Italian Restaurant
05.2022 - 09.2023
Server
Palmer Legends Country Club
02.2021 - 05.2022
Server
Havana Country Club
12.2019 - 02.2021
Associate of Science - Nursing
Rasmussen University
High School Diploma -
The Villages High School
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