Christopher Bowes
Old Bridge,NJ
Summary
Dynamic professional with a proven track record at Comcast Spotlight, excelling in customer service and sales, surpassing targets through strong communication skills and strategic account management. Expert in alcohol safety and beverage knowledge, recognized for training peers and enhancing customer loyalty at Applebee's. Achievements include boosting client satisfaction and fostering repeat business.
Overview
16
16
years of professional experience
Work History
Head Bartender
Applebee's Neighborhood Grill & Bar
04.2011 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Account Executive
Comcast Spotlight
09.2008 - 12.2010
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
Bachelors - General Business
University of Rhode Island
Kingston, RI05.2007
Skills
- Alcohol Safety Knowledge
- Attentive service
- Strong Communication Skills
- Wine and liquor knowledge
Timeline
Head Bartender
Applebee's Neighborhood Grill & Bar
04.2011 - Current
Account Executive
Comcast Spotlight
09.2008 - 12.2010
Bachelors - General Business
University of Rhode Island
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