Austin Cain-Mize
Jacksonville,FL
Summary
Demonstrated proficiency in crafting unique cocktails and effective team leadership. Hospitality professional with extensive experience in bar management and mixology.
Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.
Overview
12
12
years of professional experience
Work History
Head Bartender
Mellow Mushroom
06.2020 - 10.2024
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Closed out cash register and prepared cashier report at close of business.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Server
Mellow Mushroom
06.2020 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Carpentr/Laborer
Wentz & Patrick Construction
11.2015 - 04.2019
- Work independently on projects and tasks within a carpentry team
- Safely used band, circular, jig, reciprocating, chop and compound miter saws
- Framed new construction of single-family homes and townhouses and commercial buildings
- Operated power saws, planers, joiners, routers and pneumatic equipment
- Installed floor joists, trusses and rafters
- Cut and installed staircases
- Cut timber, panels and other materials according to measured dimensions
Cabinetry/ Carpenter
Mize Designs
06.2015 - 10.2015
- Provide professional performance in framework, demolition, dry wall, taping, plaster, installation of cabinets, custom build of cabinets, and clean up
- Always with Great Customer Service
Server/Closer
Cheddars
11.2014 - 02.2015
- Customer Service, Taking orders from customers, expediting food, handling money, providing a relaxing and enjoyable atmosphere for all customers
- Clean up, rotating tables, set up
Food Prep, Cashier
Which Wich
11.2012 - 05.2013
- Prep all food products, including preparing all sauces
- Cashier, greet all customers, working the line, cleaning and sanitation of work area
- Excellent customer service skills
Education
GED -
Pima Community College
Tucson, AZ01.2012
Skills
- Customer Service
- Construction machinery operation
- Detail-oriented
- Strong communication skills
- Leadership
- OSHA Certified
- Roof construction
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Cash handling expertise
- Drink Pairing Knowledge
- Taking inventory
- POS System proficiency
- Attentive service
Timeline
Head Bartender
Mellow Mushroom
06.2020 - 10.2024
Server
Mellow Mushroom
06.2020 - 10.2024
Carpentr/Laborer
Wentz & Patrick Construction
11.2015 - 04.2019
Cabinetry/ Carpenter
Mize Designs
06.2015 - 10.2015
Server/Closer
Cheddars
11.2014 - 02.2015
Food Prep, Cashier
Which Wich
11.2012 - 05.2013
GED -
Pima Community College
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