Austin Caudell
Gainesville,GA
Summary
Versatile with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate guests in an organized and punctual method.
Overview
15
15
years of professional experience
Work History
Server/Bartender/Certified Trainer
Olive Garden
Dawsonville, GA
08.2015 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Server
Cheddar's Casual Cafe
Gainesville, GA
07.2010 - 08.2015
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Education
No Degree - Surgical Technology/Radiology
Lanier Technical College
Oakwood, GAHigh School Diploma -
Chestatee High School
Gainesville, GA05.2013
Skills
- Conflict and Complaint Resolution
- Team Player
- Workflow Coordination
- High Energy and Stamina
- Cool Under Pressure
- Staff Training
- Service-Oriented
- Multitasking and Prioritization
- Detail-Oriented
- Team Leadership
- Adaptable and Flexible
- Inventory Management
Timeline
Server/Bartender/Certified Trainer
Olive Garden
08.2015 - Current
Server
Cheddar's Casual Cafe
07.2010 - 08.2015
No Degree - Surgical Technology/Radiology
Lanier Technical College
High School Diploma -
Chestatee High School
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