Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Morris

San Diego,CA

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied guests. Demonstrated strong multitasking abilities and attention to detail that ensures a seamless dining experience.

Overview

7
7
years of professional experience

Work History

Server/Bartender/Certified Trainer

Olive Garden
07.2022 - Current


  • Able to manage a 4 table section with unlimited soup, salad, and breadsticks.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system and Ziosk to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Team Member

Seed and Sprout
09.2021 - 06.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Team Member/Trainer

Chick-fil-A
11.2017 - 09.2021
  • Worked effectively in fast-paced environments.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Improved employee performance by developing and implementing customized training programs.

Education

Bachelor of Arts - Communication

University of California, San Diego
La Jolla, CA
06-2026

High School Diploma -

Westside High School
Anderson, SC
06-2021

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Able to take large parties alone
  • Table setting knowledge

Timeline

Server/Bartender/Certified Trainer

Olive Garden
07.2022 - Current

Team Member

Seed and Sprout
09.2021 - 06.2022

Team Member/Trainer

Chick-fil-A
11.2017 - 09.2021

Bachelor of Arts - Communication

University of California, San Diego

High School Diploma -

Westside High School

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Patricia Morris