Austin Couch
Arlington,TX
Summary
Assistant Store Manager will worklosely with the Store Manager to keep things running smoothly, focusing on sales, customer service, store upkeep, and daily operations. They'll step up to lead the store when the Store Manager is away or when their shifts don’t overlap. The Assistant Manager will also guide the team to deliver top-notch customer service.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Oriellys Auto Parts
Fort Worth, Texas
04.2024 - Current
- Provided accurate information about products and services to customers.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Perform various in-store services for customers such as install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
- Opened crates to replenish stocked items in proper aisles.
- Networked to build client base and promote products to new and existing clients.
- Supported daily operations by coordinating team schedules and tasks.
- Implemented inventory management systems to streamline product tracking.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
Warehouse Supervisor
Oriellys Auto Parts
Arlington , TX
05.2023 - 03.2024
- Ensured compliance with local regulations related to health and safety standards.
- Collected stock location orders and printed requests to maintain inventory control.
- Assessed job sites to determine work needed.
- Maintained accurate inventory records using computerized tracking systems.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Inspected damaged goods prior to disposal or return to vendor.
- Staged and sorted multiple types of products for loading.
Education
High School Diploma -
STARS
Granbury, TX03-2023
Skills
- Inventory management
- Customer service
- Health and safety compliance
- Technical troubleshooting
- Parts ordering
- Database management
- Product knowledge
- Basic Math
References
References available upon request.
Timeline
Assistant Manager
Oriellys Auto Parts
04.2024 - Current
Warehouse Supervisor
Oriellys Auto Parts
05.2023 - 03.2024
High School Diploma -
STARS