Austin Crow

• Organized and monitored inventory levels of parts, tools, and supplies.
• Ensured accuracy in order processing and invoicing procedures.
• Conducted monthly audits of inventory control systems.
• Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
• Resolved customer inquiries related to part availability or quality issues.

• Monitored sales of MRO products to industrial customers to track trends and adjust market scope.
• Replenished and arranged items to maintain appearance.
• Coordinated restocks by working closely with parts manager to fill critical gaps.
• Received and stocked incoming merchandise, arranging items in correct locations.
• Updated customer and vendor accounts with each purchase to support accurate billing.
• Operated point of sales and parts lookup computer systems.

Talent acquisition specialist
Scouting and interviewing applicants to determine qualification for position in company by using listening techniques according to individual personalities. Resolved applicants concerns, issues, and complaints before entering position.

• Utilized applicant tracking system (sales force) to meet hiring deadlines and streamline the candidate experience to meet monthly goals.
• Collaborated with local colleges, schools and local community leaders to develop candidate pipeline by face to face interactions.
• Developed comprehensive recruitment strategies for long-term implementation with mangers and senior leadership by setting meetings communicating program manager and company needs.
• Instructed and Mentored new recruiters in the onboarding process , to develop effective strategies and best practices for long term recruiting efforts.
• Maintained a 2.17 average recruitment per month for 3 years with national average being 0.84.
• 27% of applicants processed into the United states Navy were nuclear engineers.
• Nuclear field recruiter of the year in 2021.

Operations technical manager
Managed and supervised a division of 10 Highly qualified technical specialists in maintaining and troubleshooting all reactor plant instrumentation and control equipment in 2 reactor plants on a United States aircraft carrier.

• Recommended design modifications to eliminate machine or system malfunctions.
• Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
• Provided oversite and created personnel evaluations for 34 personnel resulting in 98% of evaluations being above average.
• Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
• Managed all reactor instrumentation and supply parts worth over 50 million dollars were repaired and/or replaced within specified time requirements.
• As a qualified reactor technician, was the technical expert called on for all maintenance, operations, and troubleshooting occurring in reactor plant instrumentation and control.