Austin Dill
Santee,CA
Summary
Hardworking oldest child, I strive to be a role model for my brothers and cousins in both academics and the workforce. I have experience in large-scale casual and fine dining establishments as well as manual labor jobs. I am comfortable operating as an individual or as part of team and use my life experiences in combination with various mentors to achieve great outcomes. I am committed to upholding the highest standards of customer service as well as fair and effective salesmanship for those I work for and the clients I serve.
Overview
5
5
years of professional experience
Work History
Bartender
Draft
01.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Served high customer volumes during special events, nights, and weekends.
Server
Cannonball
03.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server Assistant
The Fish Market, San Diego
03.2019 - 04.2021
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Handyman Assistant
Chris Atkinson Handyman And Repair
06.2019 - 10.2020
- Assisted in completing major renovation projects, resulting in timely and high-quality outcomes for clients.
- Collaborated with lead handyman to plan and execute routine maintenance tasks, ensuring optimal performance of household systems.
- Performed routine plumbing fixes, preventing potential water damage and costly repairs for homeowners.
- Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
- Completed drywall installations efficiently which helped reduce project timelines.
- Installed flooring materials accurately providing an attractive finish while maintaining durability.
Education
Associate of Arts - Communications
Grossmont College
El Cajon, CA06.2024
Associate of Arts - History
Grossmont College
El Cajon, CA06.2024
Skills
- Suggestive Selling
- Team training and development
- Complex Problem-Solving
- Service-oriented mindset
Athletic Activities
I have always enjoyed being outside and playing sports. I try to continuously challenge myself athletically from everything to Jiu-Jitsu to golf to surfing, I believe that doing things I am bad at and learning to overcome a wide variety of challenges translate to every facet of my life.
Timeline
Bartender
Draft
01.2023 - Current
Server
Cannonball
03.2021 - Current
Handyman Assistant
Chris Atkinson Handyman And Repair
06.2019 - 10.2020
Server Assistant
The Fish Market, San Diego
03.2019 - 04.2021
Associate of Arts - Communications
Grossmont College
Associate of Arts - History
Grossmont College