Austin Earley
Willoughby,OH
Summary
Results-driven sales professional with proven success in territory management, product demonstrations, and CRM utilization. Experienced in driving revenue growth and enhancing client satisfaction.
Overview
12
12
years of professional experience
Work History
Outside Sales Representative
Mack Sales and Marketing
Bedford, Ohio
09.2024 - Current
- Managed territory through strategic planning and prioritization of client visits.
- Delivered product demonstrations to effectively showcase features and benefits.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions.
- Educated customers on product features and technical details to emphasize benefits.
- Collaborated with marketing team to develop targeted promotional materials that aligned with customer needs.
- Provided ongoing support to clients by addressing inquiries and resolving issues promptly.
- Followed up with customers post-sale to ensure satisfaction and resolve arising issues.
- Attended trade shows and events to network and promote company offerings.
Inside Sales Representative
Winter Equipment Company
Willoughby, Ohio
09.2020 - 08.2024
- Managed customer relationships to enhance satisfaction and loyalty.
- Prepared detailed quotes and proposals based on customer needs and specifications.
- Utilized CRM software to track leads, opportunities, and sales activities.
- Provided timely follow-up with clients to ensure seamless order processing.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Consulted with customers to aid selection and purchase of products that met needs.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Participated in trade shows and conventions to generate leads.
Sales Manager
GSH Industries
Strongsville, Ohio
05.2018 - 07.2020
- Achieved company growth through market expansion and effective sales strategies.
- Led sales team to develop customer engagement and retention initiatives, improving client loyalty.
- Coordinated quarterly planning sessions, managing sales forecasts and budgets to align with business objectives.
- Oversaw daily operations of sales department, supervising staff members.
- Trained and mentored junior sales personnel, fostering skill development and team cohesion.
- Analyzed market trends to identify viable business opportunities.
- Collaborated with marketing to design promotional materials for product launches.
- Created monthly reports on sales performance for management review.
Project Manager
GSH Industries
Strongsville, Ohio
05.2014 - 05.2018
- Managed project budgets and allocated resources to maximize project outcomes.
- Monitored project progress, proactively identifying and addressing potential risks.
- Oversaw project timelines to ensure on-time delivery of deliverables while maintaining quality standards.
- Ensured timely delivery of deliverables while adhering to established quality standards.
- Directed project planning and execution for diverse industrial initiatives.
- Implemented process improvements to optimize workflow efficiency.
Education
Associate of Arts - Business Administration
Columbus State Community College
Columbus, OH05-2014
Skills
- Territory management
- Problem solving
- CRM utilization
- Product demonstration
- Customer relationship management
- Client education
- Problem solving
- Problem solving
Timeline
Outside Sales Representative
Mack Sales and Marketing
09.2024 - Current
Inside Sales Representative
Winter Equipment Company
09.2020 - 08.2024
Sales Manager
GSH Industries
05.2018 - 07.2020
Project Manager
GSH Industries
05.2014 - 05.2018
Associate of Arts - Business Administration
Columbus State Community College