Austin Eickhoff

• Conducted patient admission process based on federal and state laws.
• Confirmed all insurance benefits met standards of admissions as dictated by policy.
• Increased daily census by six patients per day in a 34 bed facility.
• Compiled and analyzed data to track admissions trends and make recommendations for improvements.
• Established and maintained relationships with area hospitals and healthcare organizations to increase awareness of admissions process.
• Coordinated logistical processes for transportation of residents to facility.

• Communicated with physicians to provide updates on patient care.
• Assessed treatment plans and made adjustments for maximum benefits.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Answered questions from patients via email, phone and in person.
• Scheduled patient appointments to meet treatment requirements and provide quality care.
• Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
• Documented each patient case with updates in computer system.

• Centrifuged blood samples as outlined in clinical protocols.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Followed physician orders to correctly administer therapeutic phlebotomy.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Handled insurance verification tasks using LabNexus to validate patient insurance information.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

• Delivered training for staff development, change management and materials, process and technical controls.
• Addressed and resolved technical, financial and operational concerns by working with team members and directors.
• Developed detailed plans based on broad guidance and direction.
• Mentored and led new employees to enhance program production.
• Facilitated a positive team environment with emphasis on productivity and quality care.
• Maintained a 70% treatment productivity while performing managerial tasks.

Travel therapist on 8 week assignment in Portland, Oregon.

• Scheduled patient appointments and ensured received high-quality care.
• Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
• Created individualized exercise programs for patients while working in an acute care setting.
  

• Collaborated with various healthcare professionals to plan rehabilitation programs.
• Created agendas and communication materials for team meetings.
  
• Performed site evaluations, customer surveys and team audits.
  
• Improved customer satisfaction by finding creative solutions to problems.
  
• Attended departmental meetings, providing feedback to enhance future performance.
• Created daily schedules for treatments.

• Treated patients according to plan of care established by evaluating Physical Therapist.
• Accurately documented treatment in the form of daily and progress notes.
• Worked effectively and efficiently in a fast paced environment.
• Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life.
• Collaborated with other disciplines to ensure maximum patient care and effectiveness.
• Provided in home consultations to patients prior to discharge to recommend home modifications and provide strategies for safe discharge to home.
• Clinical Instructor
• Long-Term Care, Skilled Nursing, and Home Health experience